Tuesday, February 28, 2012

How will you unify your business telephone? | Grow In Knowledge

Each company has a telephone, but not all businesses know the way to maximize the use of their telephones to attract clients and improve their sales. One way to maximize the potentials of a business telephone is by unifying it. Remember how that favorite football team of yours made it as a champion? They had been unified as a team, acted together like an orchestra. Unifying your business telephone won?t only permit you to effortlessly get in touch with customers; that is too short-term thinking. Other functions including toll free numbers can increase the response rate from clients who tend to use their telephones for inquiries or placement of orders, thus, producing additional sales in the future. Satisfied customers would always remember and patronize a business. So, you may ask, how will you unify your business telephone? Via unified messaging.

Unified messaging (UM) is the merging of voice mail and e-mail. It allows an user to send e-mail and fax by means of a computer. Even, for example, it is a holiday and an incoming call is unanswered. The call will probably be routed to the UM system, which records the caller?s message and stores it in e-mail for later retrieval. Furthermore, it might be read and responded too anytime given that it is stored in your business e-mail address.

Unified messaging is an essential improvement of the voice messaging system. It gives the following advantages:

- Provides greater Message Storage
Forget those voice mail system which takes an extra storage area that cost a lot. Unified messaging system of a business telephone makes use of the e-mail platform to store all voice messages, thus eliminating the need for maintenance and space. All that you have to do is to generate another folder in your e-mail for voice messages to get things organized.

- Provides better User Interface
As a result of the employment of the e-mail in delivering messages by means of desktop PCs or mobile devices like the mobile phones or iPads or netbooks, unified messaging system of a business telephone offers an user all the information he would need in one place abolishing the need to check various files and folders to respond to a client. Furthermore, e-mail gives a written record which improves transactions involving required facts, and numbers. This will increase your business? worth by saving time and improving business productivity.

- Provides better Voice and Speech Access
Unified messaging system of a business telephone is geared towards convenience and efficiency. It provides the users with voice telephone access to business messages, day-to-day schedules and tasks in a mobile situation or when data links are not available. A business telephone involved in this system also gives a speech command interface required for firms requiring records retention for messages like law firms, insurance firms, health care applications, purchasing department, and HR applications, among others. With unified messaging, voice messages can be effortlessly consolidated.

Unified Messaging system for your business telephone is not a short-term investment. The quicker you get one, the quicker your business will improve end user productivity, increase business collaboration, optimize company processes, and decrease operation cost. Get your business unified now!

Obtain efficiency with our advanced business telephone service and discover on how phone system can also enhance your company.

Source: http://www.growinknowledge.com/how-will-you-unify-your-business-telephone/

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